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How to Import emails from Smartermail servers

This article will show you How to Import emails from Smartermail servers 

Step 1. Make a note of the old account password and the IP address of the old mail server. 

Step 2. Log in to the new SmarterMail. (If your DNS has update, this will be http://mail.domainname or alternatively https://winsvrmail01.hostserv.co.za )  

Step 3. Click the Settings icon at the top.

Step 4. In the Settings menu, click on Connectivity which is found on the left-hand side then Click on the Migrate button .

Step 5. The Mailbox Migration modal appears. Here, you will select “Other”. 

Step 7. Use IP address of the old mail server. You can find this in the DNS zone of the old control panel.   ​​

  • Server Address: IP address of old mail server
  • Type: IMAP
  • Port: 143
  • Username: your email address
  • Password: your password form old control panel

That’s it! Once you’ve filled out the necessary information, the mailbox migration will start. You can track its progress as the data is imported.  

Updated on March 14, 2023

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